We’ll listen, not lecture

We are open from 7pm – 7am during term time.


You can chat privately with us on our external Instant Messaging service. No installation is required, a new window will open in your browser. To start a chat, just click the button below:

Phone Us

We don’t have call display, so we can’t see what number you’re calling from nor can we find out. However, if you don’t have any credit on your phone, you can leave us your number and we can call you back.

01223 744 444

Email Us

Our email service automatically strips your email address from the email, so we cannot see your email address. However, please be aware that the service will not remove any footers or signatures at the bottom of your email.


Related Organisations

If you need any help when our service is not available, you can talk to the services below. They operate on similar principles to Nightline.


The Samaritans are available to talk 24/7.



ARU Student Union

 The ARU Students’ Union Advice Service is open to students of Anglia Ruskin University, 9am to 5pm on weekdays.


Cambridge Student Union

The CU Students’ Unions’ Advice Service is open to students of Cambridge University, 9am to 5pm on weekdays.