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Hybrid term

Due to reduced volunteer numbers, we're running a hybrid term, with half nights (IM only, 7pm-12am, Tue/Thu/Sun) and full nights (IM and phones, 7pm-7am, Mon/Wed/Fri/Sat). We're really sorry for any distress this causes, and would like to remind people that the Samaritans are available at 116 123

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Chat with us

Our IMs are available every night, but do check the infographic to make sure as opening times vary.

You can chat privately with us on our external Instant Messaging service. No installation is required, a new window will open in your browser. To start a chat, just click the button below:

Call us

Our phoneline is only available 4 days a week, check the infographic above to be sure.

We don't have call display, so we can't see what number you're calling from nor can we find out. However, if you don't have any credit on your phone, you can leave us your number and we can call you back.

Email Us

Email us anytime, and we will aim to answer your email within 48 hours.

Our email service automatically strips your email address from the email, so we cannot see your email address. However, please be aware that the service will not remove any footers or signatures at the bottom of your email.

Skype us

Our phoneline is only available 4 days a week, check the infographic above to be sure.

Calls from Skype go straight through to our phones like any other call - we can't tell if a call comes from a phone or from a computer.