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Coronavirus response - we are still open

Despite to the coronavirus outbreak, we are still open for the third term however our service has had to change. We are unfortunately no longer able to answer calls or IM's, but our volunteers can be reached instead by email. As always, the process is completely anonymous and none of our volunteers can see your email address.

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Chat with us

We are open every day from Monday 27th April to Thursday 18th June.

You can chat privately with us on our external Instant Messaging service. No installation is required, a new window will open in your browser. To start a chat, just click the button below:

Call us

We are open every day from Monday 27th April to Thursday 18th June.

We don’t have call display, so we can’t see what number you‘re calling from nor can we find out. However, if you don’t have any credit on your phone, you can leave us your number and we can call you back.

Email Us

We are open every day from Monday 27th April to Thursday 18th June.
We will answer your email within 48 hours.

Our email service automatically strips your email address from the email, so we cannot see your email address. However, please be aware that the service will not remove any footers or signatures at the bottom of your email.

Skype us

We are open every day from Monday 27th April to Thursday 18th June.

Calls from Skype go straight through to our phones like any other call – we can’t tell if a call comes from a phone or from a computer.